FAQ
What locations do you ship to?
We currently ship to U.S. addresses only. International shipping will be available soon.
How much is shipping?
We offer $6.00 unlimited economy shipping to U.S. addresses. Expedited delivery is available for an additional fee at checkout.
How are items packaged for shipping?
Items are carefully packed for secure shipping. Cassettes and CDs are shipped in cardboard boxes. Records are shipped in new cardboard record mailers with a cardboard filler pad. Additionally, used records are shipped with the vinyl placed outside of the cover to prevent splits.
When are orders shipped?
All orders are shipped within 1-2 business days.
How do I track my order?
Once your order has shipped, a confirmation email with the tracking number and estimated delivery date will be sent to you.
What do vinyl grades mean?
We use Goldmine standards for record grading.
What if I have an issue with my order?
If there is an issue with your order, we require that you contact us within (72) hours of the delivery date.